Description WHAT YOU'LL DO
The primary responsibility will be to provide basic support and maintenance within the Information Technology department. This includes, but is not limited to, support of the following: printer/copiers, equipment maintenance and service, storage room maintenance, desk setups and A/V support. Other responsibilities may include basic laptop troubleshooting and other tasks as assigned.
YOU'RE GOOD AT
Provide a high level of customer service while supporting office staff in a fast-paced environment Set up and support video conference and telecommunications systems for meetings Provide A/V support for special office events Maintain desk setups, including new hire setup, office moves and regularly monitoring all desks for extra, missing or malfunctioning equipment Assist staff as needed with missing or malfunctioning desk equipment Maintain Asset Management database Coordinate the repair and return of damaged laptops to Lenovo Depot Repair Printer support, including toner & paper refresh, ordering supplies, removing jams and recycling toner Coordinate the repair and maintenance of office printers with outside vendor Manage storage room inventory and cleanliness and order supplies when low Keep record of inventory on loan and follow up as needed for equipment return Coordinate asset disposal with vendor Coordinate IT courier services and FedEx shipments Assist staff on use of office equipment, including fax, scanner and copier Provide basic IT troubleshooting
Requirements Provide a high level of customer service while supporting office staff in a fast-paced environment Set up and support video conference and telecommunications systems for meetings Provide A/V support for special office events Maintain desk setups, including new hire setup, office moves and regularly monitoring all desks for extra, missing or malfunctioning equipment Assist staff as needed with missing or malfunctioning desk equipment Maintain Asset Management database Coordinate the repair and return of damaged laptops to Lenovo Depot Repair Printer support, including toner & paper refresh, ordering supplies, removing jams and recycling toner Coordinate the repair and maintenance of office printers with outside vendor Manage storage room inventory and cleanliness and order supplies when low Keep record of inventory on loan and follow up as needed for equipment return Coordinate asset disposal with vendor Coordinate IT courier services and FedEx shipments Assist staff on use of office equipment, including fax, scanner and copier Provide basic IT troubleshooting
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